Bat111 Privacy Policy – Our Commitment to Protecting Your Information

1. Introduction & Purpose of the Privacy Policy

Bat111 (https://bat111.click) is an online gaming and Sports Betting platform serving users in Bangladesh. We believe privacy is a fundamental right, and bat111 is fully committed to upholding that right.

In this privacy policy, we make it clear: what data bat111 collects, why we collect it, how it's used, and the steps we take to keep your information safe. Our goal is complete transparency — no hidden terms, no surprises.

Bat111's privacy policy is built in accordance with international data protection standards . It is written in Bengali so that all users in Bangladesh can easily understand it.

2. What Information We Collect

Bat111 only collects information that is necessary to provide our services. Collecting excessive or unnecessary data goes against our policy. Below is a breakdown of the three main categories of information we collect.

a) Information Collected at Registration

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Mobile number (an active Bangladeshi number)
• Email address (optional)
• Preferred language and currency

b) Information collected during identity verification

• National ID (NID) or passport number
• Photo or scan of identity document
• Selfie or facial photo (optional, for high-risk cases)
• Current address and district
• Payment method details (Mobile Pay/Nagad/Rocket number)

c) Automatically Collected Information

• IP address and geographic location (country/region level)
• Device type, operating system, and browser
• Login time, session duration, and navigation patterns
• Game history, betting records, and transaction details
• Cookie and tracking data (see the Cookies section for details)

3. How Your Information Is Used

Bat111 uses the information it collects solely for the purposes listed below. Your data is never used for anything beyond these purposes.

• Account Management: To create, manage, and secure your account.
• Payment Processing: To securely process deposits and withdrawals.
• Identity Verification: To meet legal obligations and prevent fraud.
• Customer Service: To resolve your complaints and issues promptly.
• Security: To detect unauthorized access and suspicious activity.
• Legal Obligations: To comply with requests from government or regulatory authorities.
• Service Improvement: Anonymous analytics used to improve the bat111 user experience.
• Relevant Notifications: To notify you of bonuses, promotions, and important updates (you may opt out at any time).

4. Data Retention & Periods

Bat111 retains your data only for as long as it is needed. All information is kept while your account is active. After account closure, certain data may be retained for a specified period to meet legal obligations.

Once expired, your data is securely deleted or anonymized so you can no longer be identified.

5. Data Sharing & Disclosure Policy

Bat111 does not share your information with third parties under normal circumstances. However, data may be shared in the following limited situations.

• Payment Processors: Only the information necessary to process transactions is shared with Mobile Pay, Nagad, and Rocket.
• Identity Verification Services: With registered verification agencies as part of the KYC (Know Your Customer) process.
• Law Enforcement Agencies: In accordance with valid court orders or government directives.
• Anti-Fraud Services: With designated agencies to prevent fraud and money laundering.
• Business Transfers: If bat111 is acquired or merged, your data may be transferred to the new owner — you will be notified in advance.

6. Cookies & Tracking Technologies

Bat111 uses cookies on its website and app. Cookies are small text files stored on your device that help the site function more effectively.

Cookie Type

Cookie Controls

You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may affect certain key features of the site. bat111 does not use third-party advertising cookies.

7. Your Data Rights

Every bat111 user has the following rights over their own data. To exercise these rights, contact us at support@bat111.click.

• Right to Know: You can request to know what information bat111 holds about you and why.
• Right to Access: You can request a copy of all information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information we hold.
• Right to Erasure: In certain circumstances, you can request that we delete your data.
• Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
• Marketing Opt-Out: You can opt out of promotional messages at any time.
• Right to Portability: You may request a copy of your data in a machine-readable format.

8. Protection of Minors' Data

Bat111 strictly does not provide services to anyone under 18. We never knowingly collect personal information from minors.

• Age is verified at the time of registration and the date of birth is stored.
• If there is any doubt, additional proof of age documentation will be requested.
• If we become aware that a minor's data has been collected, it will be deleted immediately and the account will be closed.
• If parents have any concerns, they can reach us at support@bat111.click.

9. Security Measures & Data Protection

Bat111 uses industry-leading technical and administrative measures to protect your data. Below are our key security practices.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Database Encryption: All stored sensitive data is kept in encrypted form.
• Two-Factor Authentication (2FA): The ability to add an extra layer of security to your account.
• Firewall & IDS: Systems are in place to detect and block unauthorized access.
• Regular Security Audits: Periodic security audits conducted by independent experts.
• Access Control: Only authorized personnel have access to specific data.
• Data Backup: Regular backups are stored in a secure location.

10. Third-Party Services

Bat111 uses trusted third-party technology for certain services. These providers operate under bat111's oversight and are required to comply with our privacy policy.

• Payment Gateway: Only the necessary information is shared for Mobile Pay, Nagad, and Rocket tran sactions.
• Game Providers: Game software companies can only see gameplay data — not personal information.
• Analytics: Anonymous data is used to analyze site performance.
• Customer Support Tools: Conversation history from support chats and the ticket system is stored.

Third parties may have their own privacy policies that are beyond our control. bat111 carefully selects these parties and maintains formal agreements with each of them.

11. Changes to the Privacy Policy

Bat111 may update this privacy policy from time to time. Changes may be driven by new services, legal requirements, or security improvements.

• For significant changes, advance notice will be sent to your registered mobile number or email.
• Each update will change the "Last Updated" date at the top of the page.
• Continued use of bat111 after any changes takes effect will be considered acceptance of the updated policy.
• If you disagree with any part of this policy, please contact us at support@bat111.click.

12. Contact & Complaints

For any questions, concerns, or requests regarding this privacy policy, please contact bat111's data protection team.

• Email: support@bat111.click
• Subject: Write "Privacy Request" in the subject line
• Response Time: Typically within 3–5 business days

Data-related requests will only be processed after your identity has been verified. This is to protect the security of your information.